Quote Originally Posted by fahoumh View Post
I'm surprised they don't make it easier for people to pick up parcels at a local UPS "store", or whatever you'd call it.
I was too, I actually had to pick up a package before, years back I did it on a Saturday and they had redirected it to a UPS store of my choosing. But now they have different policies for Ground, Air, Next day Air and use different facilities for them and they have different operating hours. I think they are just lazy, or it was part of the restructuring and a ploy to get home to use 2nd day shipping that cost more and delivers on Saturday. Also it's different for business, they make sure the packages are delivered, never had a problem when shipping to my job, no matter what the day, and they ensure they deliver before your end of business day.