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Thread: Video hardware problem

  1. #1

    Video hardware problem

    just wondering if the following makes sense to anyone:

    Product
    Windows

    Problem
    Video hardware error

    Date
    09/01/2009 12:32 AM

    Status
    Not Reported

    Description
    A problem with your video hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 4105

    Files that help describe the problem
    WD-20090109-0031.dmp
    sysdata.xml
    Version.txt

    Extra information about the problem
    BCCode: 117
    BCP1: 8428B2F0
    BCP2: 8B613010
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1


    This (atleast i think its this) keeps happening quite often. All of a sudden my monitor will go blank, even though its on and th light is green. And the monitor lights keeps flashing, like every 2 seconds. The computer itself is keeps running fine. It seems to happen whenever something changes (like if i try to safely disconnect a usb device, soon as the window pops up, it goes blank) but recently its been happening randomly and more often.

    I figured it was a monitor issue, but this thing says its a video hardware issue, so i dunno. Should i get a new monitor or a new video card?

  2. #2
    I think its the video card. if remember correctly my friend had that problem but since he is rich and owns a computer parts store, he changed his video card and he stopped getting that message.

  3. #3
    This is just a guess, but I really doubt that monitors are the problem of many (if any) of these hardware errors in Windows. Try the monitor in a different computer and see if something happens... maybe at a friend's house or something.

  4. #4
    Burning out, no really... David75's Avatar
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    First:
    Check Connections. Screen/Video Card and Video card in slot.
    Check power connections for the video card and mother board. You get my point, if you can check all of these little things, do it

    Nvidia card? Nvidia nforce? drivers and bios for the latter.

    next is the harddrive... scandisk or better tool to seek for bad sectors.

    I doubt the ram could be a problem, a memtest could tell more.

    Back to square 1 with a different path: is the PSU ok? hard to tell most of the time. maybe with a cpu+gpu burn you could tell.

    All the things I really like to do are either illegal, immoral, or fattening. And then: Golf.

  5. #5
    I just asked my friend and since you said that the error is coming from your video card, he told me that i might be really your video card since that certain error from his PC disappeared after changing video cards.

  6. #6
    What's up, doc? Animeniax's Avatar
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    Quote Originally Posted by David75
    First:
    Check Connections. Screen/Video Card and Video card in slot.
    Check power connections for the video card and mother board. You get my point, if you can check all of these little things, do it

    Nvidia card? Nvidia nforce? drivers and bios for the latter.

    next is the harddrive... scandisk or better tool to seek for bad sectors.

    I doubt the ram could be a problem, a memtest could tell more.

    Back to square 1 with a different path: is the PSU ok? hard to tell most of the time. maybe with a cpu+gpu burn you could tell.
    This is the stuff you should be checking.


    For God will not permit that we shall know what is to come... those who by some sorcery or by some dream might come to pierce the veil that lies so darkly over all that is before them may serve by just that vision to cause that God should wrench the world from its heading and set it upon another course altogether and then where stands the sorcerer? Where the dreamer and his dream?

  7. #7

  8. #8
    Genin 12345p's Avatar
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    Jun 2006
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    Quote Originally Posted by David75
    First:
    Check Connections. Screen/Video Card and Video card in slot.
    Check power connections for the video card and mother board. You get my point, if you can check all of these little things, do it

    Nvidia card? Nvidia nforce? drivers and bios for the latter.

    next is the harddrive... scandisk or better tool to seek for bad sectors.

    I doubt the ram could be a problem, a memtest could tell more.

    Back to square 1 with a different path: is the PSU ok? hard to tell most of the time. maybe with a cpu+gpu burn you could tell.
    Few things to add: (and yes please, do it in the order listed) is before checking the power connections from the PSU to the mainboard/video card -

    Excessive dust? Aberrant case screw? Grab a can of compressed air and/or point the open part of the case to the floor and give it a good shake. Then check the power connections from the PSU to the other various parts of the PC.

    Then after checking the mainboard BIOS and driver updates, read up on your PSU and video card to make sure you've got the right amount of juice for your devices.

    One more thing to consider is the answer to the following question:

    "Are you a static electricity magnet?" It could simply be you're flooding you PC with static electricity when you reach down to grab that USB stick. Try "discharging" yourself first by placing your hand on the computer case.

    I've been having that kind of problem lately. I green screened my work's vista machine because of static electricity. Zapped several others over the course of this winter season creating dark screens with green lights. Christ I even powered on a machine with static electricity.

    as always, good luck and report back.

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