I think they didn't know what happened because Ichigo was so fast that they couldn't actually see him. And to them Ichigo was just some random shinigami so they had no reason to suspect he could perform captain level flash steps. When most people see Kuchiki Byakuya perform a flash step they're left with a "wtf just happened" moment as well and Ichigo is just as fast, if not faster, than Byakyuya.Originally Posted by Yukimura
Although I agree with Kraco, I don't see why Ichigo just didn't let a little bit of reiatsu out and incapacitate all the guards in one go.