Site not accessible, nor torrent trackers from gotwoot

[Myllonn]

Hello,

I tried for weeks now to get on your homepage (www.gotwoot.net). I always have the same error message (can't find the server). It's the same with every torrent i tried to DL from gotwoot (I find your links on downloadanime.org). By chance, i found your forum. It's separated from the main site, and i believe, on another server.

Do you know what is the problem ? Is my ISP (tiscali.fr, in france) blocking the access on this site ? Is there any special command to access here ? First time i have this problem with a site (and torrents btw).

[-ANBU-Sasuke-]

My best guest would be your internet filtering, and settings. Somethings restricting your downloads and the page.

if not im not sure sorry.

[martes]

I got the same problem.I can't access Gotwoot.net because of error message.Should I use proxy settings.What should I use?I haven't got problems before.Since famous "Port blocking" I can do nothing.
What's the point?And one more thing.I got DSL connection and IP starting 83.xx...Isn't your site blocking connections with IP starting from 83.xx...?

[Myllonn]

It's very specific to gotwoot. I'm going to check with my ISP then. Thx for the answers. (and i am not behind a proxy, only a firewall)

[martes]

Now I can access gotwoot site.How did I do it? I've changed proxy settings.I live in Poland and use proxy adress: w3cache.icm.edu.pl port: 8080.I haven't use any proxy before so this can help.

[Lego]

It might not be you martes. Sometimes the gotwoot forums are unaccedible to me for a few hours, but others can go on them. Maybe wilik or ciber can answer why this happens.

[Majkel]

It's not only for martes. I have the same problem and it is because of IP pool Polish Telecom recently bought (ip starting with 83). Since it was not used for a long time, to prevent hackers from using it many administrators have blocked it entirely on their routers/servers. And now it seems, that some of them have not updated their settings.
Problems with WWW are easily solved with a proxy, but I don't think you can use proxy with bittorrent i/expressions/face-icon-small-sad.gif At least not the versions I have seen.

Maybe GotWoot admins could do something about it?

[Myllonn]

I found that i have an ip with 83.xxx etc I can't reach the site, but with a proxy, i can. And i can download too torrents from gotwoot now. It's very slow but it's working. Thx again.

[tranq]

I too cannot access www.gotwoot.net or download any eps via Bittorrent using gotwoots tracker.
I live in the Isle of Man (a small island around the UK) and my IP is also 83.x.x.x

I did used to have an IP starting with 195 or 217 but since switching ISPs I now only have 83.x.x.x IP's.

A trace route to www.gotwoot.net (69.56.211.107) gave the following results...

1 48 ms 27 ms 13 ms 195.10.119.94
2 19 ms 60 ms 101 ms 195.10.119.158
3 21 ms 24 ms 16 ms 217.23.160.1
4 12 ms 12 ms 12 ms 217.23.162.122
5 14 ms 13 ms 55 ms 217.23.160.85
6 85 ms 135 ms 155 ms 217.23.160.186
7 30 ms 151 ms 83 ms tier1-1.BUD2.psie.net [154.14.68.113]
8 157 ms 76 ms 68 ms ge3-0.pr1.lhr1.uk.above.net [195.66.224.76]
9 73 ms 47 ms 53 ms pos3-0.mpr1.lhr1.uk.above.net [208.184.231.69]
10 27 ms 36 ms 24 ms so-5-3-0.cr1.lhr3.uk.above.net [208.184.231.178]
11 107 ms 100 ms 187 ms so-7-0-0.cr1.dca2.us.above.net [64.125.31.186]
12 314 ms 142 ms 140 ms so-0-0-0.cr2.dca2.us.above.net [64.125.29.122]
13 125 ms 269 ms 272 ms so-2-2-0.cr2.dfw2.us.above.net [64.125.29.9]
14 254 ms 186 ms 145 ms 216.200.88.141.available.above.net [216.200.88.141]
15 132 ms 134 ms 129 ms car2-2-v1.dllstx2.theplanet.com [12.96.160.14]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.

Which suggests the router at #15 is sending my packets to a router refusing my IP by some rule or another. (or #15 could have a deny access list with 83.x.x.x on it's out interface - but unlikely)

Perfoming a whois on theplanet.com gives...

Registrant:
ThePlanet.com Internet Services, Inc.

Address:
1950 Stemmons Frwy
Suite 3048
Dallas, TX 75207
US

First Registered:
March 11, 1999

Last Updated:
February 24, 2003

Administrative Contact:
Planet, The support@theplanet.com
1950 Stemmons Frwy
Suite 3048
Dallas, TX 75207
US
2148005999 Fax: 2148005998

Technical Contact:
Support, Technical support@theplanet.com
1950 Stemmons Fwy
Suite 3048
Dallas, Texas 75207
US
214-800-5999 Fax: 214-800-5998

Name Servers:
NS1.THEPLANET.COM 216.234.234.30
NS2.THEPLANET.COM 12.96.160.115

Information Source:
OpenSRS



I guess they are the only ones who knows where IP packets from 83.x.x.x are going.

It would be interesting to see if a Gotwoot admin could perform a trace to a known 83.x.x.x address and see where the packets stopped.

I don't have access to a proxy so I guess I'm doomed... DOOMED I say!!!

[hiroshi]

(Sigh). Oh if only you people knew how sneaky ISPs really are. The reason you are able to access some sites, and not others, and the reason it suddenly works after changing your proxy, is because:

When an ISP considers that you're using up a lot of bandwidth, they redirect your IP to a 'cached' proxy. They may have only one, or multiple amounts of these servers, but the idea is, that instead of you using their precious bandwidth to load up websites, the proxy instead sends you a 'cached' version of that website. But then what happens if the website you're visiting isn't cached in the proxy?

Well sometimes it does actually retrieve the information properly, but quite often they will simply fail to get the website and return an error of some kind. This is just one among many nasty tactics that ISP tend to use.

Another nasty tactic is to reduce your speed. They will do this without notification, and quite often they get away with it, because people are fooled into thinking it's the server/client they are connecting to rather than their actual ISP. For instance, i've noticed on my own connection that my download rates tend to max out my bandwidth at the beginning of each month when my IP has refreshed and is new. But later on in the month, perhaps about halfway through, my speeds will reduce to about 30 - 40KBps instead of their usual 112KBps. At first i figured it was just the file i was downloading, but after about 3 or 4 months of observation i can clearly see a pattern. That's when i did some checking and found out it's my ISP. It isn't just my ISP that does that either, it's a lot of ISP's. This is how they are able to offer 'unlimited' bandwidth without capping the amount. They slow the connection down a little so that by the end of the month, you would of only used so much of their bandwidth up as to act as an invisible cap limit. That way, it's more subtle and causes less complaints and problems with customers. =P

Anyway, in order to fix your said problem, manually put in one of their alternative proxy servers. Make a quick google on your ISP + Proxy addresses or something and see what alternative addresses you can find. Generally most ISPs have quite a few of them hanging around.

[hiroshi]

Oh and in regards to the tracker. If the front page says "Server Status: Down" which it did for a very long time indeed, then it's no surprise that the tracker will stop working too.

Simply wait things out for the Tracker to pop back up. The website should work fine, using a proxy as mentioned would fix the problem in regards to accessing the actual website.

No doubt the trackers are probably back up and working now that the status is back to "Online" ^_^

[Justhecuke]

ok, my isp uses a 61.xxx and 221.XXX ip, and i still cant get onto www.gotwoot.net .... it is very strange sine i almost couldnt even post this message. Also, I HAVE NO IDEA WHAT TO DO. a proxy didnt solve the problem for me, and my isp is an obscure chinese adsl company........ anything info would be fine i/expressions/face-icon-small-smile.gif

[kaleyeope]

OK, I'm sorry but pretty much this whole post is bunk!



Originally posted by: hiroshi
(Sigh). Oh if only you people knew how sneaky ISPs really are. The reason you are able to access some sites, and not others, and the reason it suddenly works after changing your proxy, is because:

When an ISP considers that you're using up a lot of bandwidth, they redirect your IP to a 'cached' proxy. They may have only one, or multiple amounts of these servers, but the idea is, that instead of you using their precious bandwidth to load up websites, the proxy instead sends you a 'cached' version of that website.

Partial bunk. Web proxies and mass caching machines are a standard part of the internet. There is NO correlation between their use and ISP bandwidth policies for an individual. They are you friends! They make things faster for you.




But then what happens if the website you're visiting isn't cached in the proxy?

Well sometimes it does actually retrieve the information properly, but quite often they will simply fail to get the website and return an error of some kind. This is just one among many nasty tactics that ISP tend to use.

Complete and utter Bunk. If you are going through a caching server and your information is not there, then you get redirected to the original server, the information that you receive is sent to both your home machine and the cache server so that the next time someone wants to access that site, there is information already available. The information will expire so you don't get stale web sites. If it doesn't work like this, then the cache servers are broken.




Another nasty tactic is to reduce your speed. They will do this without notification, and quite often they get away with it, because people are fooled into thinking it's the server/client they are connecting to rather than their actual ISP. For instance, i've noticed on my own connection that my download rates tend to max out my bandwidth at the beginning of each month when my IP has refreshed and is new. But later on in the month, perhaps about halfway through, my speeds will reduce to about 30 - 40KBps instead of their usual 112KBps. At first i figured it was just the file i was downloading, but after about 3 or 4 months of observation i can clearly see a pattern. That's when i did some checking and found out it's my ISP. It isn't just my ISP that does that either, it's a lot of ISP's.

I wont argue that ISPs have some weird and arbitrary bandwidth policies, but what you describe does not make sense unless you are encountering a monthly cap limit (which is usually only seen in things like server co-location services, not home access). If they advertise unlimited access and you find that they actually have placed bandwidth caps on you account regularly, complain, loudly.




This is how they are able to offer 'unlimited' bandwidth without capping the amount. They slow the connection down a little so that by the end of the month, you would of only used so much of their bandwidth up as to act as an invisible cap limit. That way, it's more subtle and causes less complaints and problems with customers. =P


This makes absolutely no sense at all. You cannot save or build up a storage of bandwidth. There is not one monthly supply that can be doled out however you wish. There is a constant amount of bandwidth available at all times. If it goes unused, it is lost forever. If your going to get capped, it will most likely be real time not a couple weeks later.

also, it would be an across the board cap. Not site specific.




Anyway, in order to fix your said problem, manually put in one of their alternative proxy servers. Make a quick google on your ISP + Proxy addresses or something and see what alternative addresses you can find. Generally most ISPs have quite a few of them hanging around.

I disagree with this. I don't think new proxies or even new IP addresses are the solution for this problem because I have had the same problem and I have many sources to test from. This is the only place I can't get too.

GotWoot might be getting Rate Limited though (much more likely then an individual user). They could be exceeding their daily caps which would explain there on and off again status.

It looks like they are getting services through ThePlanet. Maybe another server on their farm segment is getting attacked.

Maybe there is a DNS problem?

K.

[Ciber]

Originally posted by: hiroshi
Oh and in regards to the tracker. If the front page says "Server Status: Down" which it did for a very long time indeed, then it's no surprise that the tracker will stop working too.

Simply wait things out for the Tracker to pop back up. The website should work fine, using a proxy as mentioned would fix the problem in regards to accessing the actual website.

No doubt the trackers are probably back up and working now that the status is back to "Online" ^_^


The "Server Status" thing refers to the status of the Shoutcast stream and nothing else.


As for those of you that can't access the site, I'm on the phone with our host now trying to find out if/why you're blocked.

[Uzumaki]

I am also having this problem, cannot access the main site (unless I go via proxy) or use the torrents i/expressions/face-icon-small-sad.gif Probably have to find a site with direct download link to naruto 83 now grrr! i/expressions/face-icon-small-smile.gif

How did your talk go with your hosts btw?

[cormer]

Greetings,

I'm also having the same problem and also have a 83.132.x.x IP. I've put this question on my ISP forum, and they said that it wasn't been blocked. They even succeed in accessing the site, this also has been confirmed by other people i talked and have the same ISP.

Making a quick thought, apparently this is something with the 83.x.x.x.x addresses, any way to determine this??

Thz

Here is my tracert:

C:\>tracert www.gotwoot.net

Tracing route to gotwoot.net [69.56.211.107]
over a maximum of 30 hops:

1 8 ms 34 ms 11 ms 10.31.255.254
2 6 ms 8 ms 10 ms vl-81.cr01pc08.netcabo.net [212.113.162.14]
3 12 ms 11 ms 11 ms ge-5-1.cr01pc02.netcabo.net [212.113.160.62]
4 379 ms 215 ms 243 ms lisbon1-br1-pos60.cprm.net [195.8.10.193]
5 9 ms 68 ms 7 ms lisbon1-br1-pos60.cprm.net [195.8.10.193]
6 49 ms 41 ms 41 ms london1-cr1-p20.cprm.net [195.8.0.94]
7 41 ms 39 ms 39 ms sl-gw20-lon-7-0.sprintlink.net [213.206.159.169]
8 46 ms 42 ms 42 ms sl-bb22-lon-9-0.sprintlink.net [213.206.128.104]
9 109 ms 117 ms 108 ms sl-bb20-nyc-2-0.sprintlink.net [144.232.9.163]
10 110 ms 117 ms 121 ms sl-bb22-nyc-8-0.sprintlink.net [144.232.7.106]
11 131 ms 129 ms 133 ms sl-bb21-chi-9-0.sprintlink.net [144.232.9.149]
12 157 ms 149 ms 166 ms sl-bb21-fw-10-0.sprintlink.net [144.232.8.54]
13 149 ms 151 ms 150 ms sl-bb20-fw-14-0.sprintlink.net [144.232.11.217]
14 160 ms 174 ms 169 ms sl-st21-dal-1-0.sprintlink.net [144.232.20.17]
15 157 ms 151 ms 179 ms 144.232.29.97
16 152 ms 188 ms 151 ms sl-theplanet-2-0.sprintlink.net [144.228.250.126]
17 151 ms 151 ms 151 ms car2-2-v1.dllstx2.theplanet.com [12.96.160.14]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 ^C
C:\>

[kaleyeope]

Originally posted by: cormer
Making a quick thought, apparently this is something with the 83.x.x.x.x addresses, any way to determine this??


Uhm, I have had this problem and I do not come from an 83.x.x.x network.

K.

[cormer]

Originally posted by: kaleyeope

Uhm, I have had this problem and I do not come from an 83.x.x.x network.

K.

And how did you solve it ??

Thz

[kaleyeope]

Originally posted by: cormer


Originally posted by: kaleyeope

Uhm, I have had this problem and I do not come from an 83.x.x.x network.

K.

And how did you solve it ??

Thz

I didn't. It hasn't happened for me in the last couple of days.

K.

[teric]

My IP is 84.xx.xx.xx and I'm also having this prob. Can reach the forums fine obviously, but not the main site, or the tracker. Ran a traceroute on all of them, and the tracker + site are failing at hop 12, just after car2-2-v2.dllstx2.theplanet.com.

To reach the forums, i go through the same route, except the 2nd-last hop is through car2-4-v2.dllstx2.

From the other tracert's posted, it looks like we're all having probs with the last hop through theplanet.com's servers... how about a tracert from someone who *can* reach the main site?

Tracing route to gotwoot.net [69.56.211.107]
over a maximum of 30 hops:

1 703 ms 625 ms 422 ms ge0-2.lns5-c4.bhm.planet.net.uk [62.25.204.202]

2 610 ms 78 ms 47 ms ge5-2.pbr-1.brm.as5388.net [62.25.204.194]
3 1062 ms 250 ms 375 ms ber-1.r18.telc.as5388.net [195.92.55.156]
4 344 ms 531 ms 781 ms 195.50.91.9
5 953 ms 297 ms 578 ms so-7-0-0.mp1.London1.Level3.net [212.113.3.1]
6 328 ms 157 ms 562 ms so-3-0-0.mp1.London2.Level3.net [212.187.128.46]

7 562 ms 328 ms 125 ms as-0-0.bbr2.Washington1.Level3.net [4.68.128.102
]
8 453 ms 422 ms 672 ms so-0-0-0.bbr2.Dallas1.Level3.net [64.159.0.137]

9 656 ms 516 ms 953 ms so-6-0.ipcolo2.Dallas1.Level3.net [4.68.112.186]

10 328 ms 219 ms 266 ms unknown.Level3.net [63.209.48.110]
11 406 ms 375 ms 344 ms car2-2-v2.dllstx2.theplanet.com [12.96.160.46]
12 * * * Request timed out.

[Joovilhar]

I cannot access the gotwoot.net site either, nor do my torrents work (even if I download them using another ISP).

My IP address is 83.146.x.x - please have a word with your Web host to ensure this range (and others, it seems!) are not blocked. I have been in contact with my ISP, and I know it is not them. They actually said it would be down to the address range I lie in - apparently, a lot of Web hosts blocked this range a while ago. Several sites (including hydrogenaudio, thetrainline and others) have already been contacted and they are now accessible.

The staff here have stated adamantly that they have not blocked any IP address ranges - but I would say that the number of people posting problems here contradicts this. Either you are unknowingly blocking huge swathes of people - or your own Webhost is, unbeknownst to you. Please get on their case and get this filter lifted.

What IS strange is that I *can* access forums.gotwoot.net from my computer and ISP, even though the main site itself is blocked. Are there any differences (host, network configuration) that would cause this?

[Startide]

Hi people !!!

I also cannot access the site not the tracker... I used to see huge amounts of people connceted on the tracker via http://www.animesuki.com/ list, but I couldn't get to the page...

I also have an IP starting with 83. I was able to access the site using a, online proxy, and seems that forums are working fine without using such way around.

That would be great if some site admin could check this out with their webhost, because - as stated before in this topic - it is very likely we are filtered by thos guys i/expressions/face-icon-small-sad.gif

I sent an email a couple of weeks ago to the team, but they did not reply, maybe emails sent from 83.xxx.xxx.xxx IPS are filtered as well ?

thanks in advance for any solution to that problem. using proxies isn't actually the easier way I think i/expressions/face-icon-small-sad.gif

[cormer]

Greetings,

both the tracker (http://tracker.gotwoot.net/) and the main site (http://www.gotwoot.net/) have the same IP, but the forum is another IP. The difference in tracker and main, is the port that we all access.

For the moment, the only way is to use a proxy i/expressions/face-icon-small-sad.gif . Something we shouldn't need to , there's no reason and everything against.

Regards

[kaleyeope]

Originally posted by: teric
From the other tracert's posted, it looks like we're all having probs with the last hop through theplanet.com's servers... how about a tracert from someone who *can* reach the main site?


Ok, I am not having any more difficulties with reaching the main site (well, not for the last week, knock on wood). I ran a traceroute and got the same results as far as the last hop. The difference between car2-2-v1.dllstx2 and car2-4-v2.dllstx2 is probably just the fact that the forums and the main site are on different machine (so I've heard at least).

8 so-7-0-0.cr2.iad1.us.above.net (64.125.28.13) 14.656 ms 14.776 ms 14.986 ms
9 so-1-0-0.cr2.dca2.us.above.net (64.125.28.129) 14.936 ms 14.836 ms 14.987 ms
10 so-3-2-0.cr2.dfw2.us.above.net (64.125.28.205) 43.029 ms 43.040 ms 43.177 ms
11 216.200.88.141.theplanet.com (216.200.88.141) 41.492 ms 41.826 ms 41.459 ms
12 car2-2-v1.dllstx2.theplanet.com (12.96.160.14) 41.423 ms 41.558 ms 41.803 ms
13 * * *
14 * * *

Teric, you rtt times are really bad for the trace you posted. 600 and 700ms on the first hop is gonna cause you problems.

If your interested, you can always do a traceroute using public tools and looking glasses. Go to www.traceroute.org for a listing by country (although there are several dead links). Some of the larger ISP's will provide locality options so that you can check from different areas of their network.

K.

[L-Dac]

I'm having a similar problem. MY IP is 70.16.xx.xx and my ISP is Verizon. This is the result of my packet trace.


1,192.168.2.1,1ms,None,----
2,10.15.1.1,13ms,None,----
3,130.81.8.241,15ms,at-1-0-0-1710.CORE-RTR1.BUFF.verizon-gni.net,----
4,130.81.4.161,27ms,so-2-1-0-0.BB-RTR1.NY325.verizon-gni.net,----
5,130.81.4.10,26ms,so-0-0-0-0.PEER-RTR1.NY111.verizon-gni.net,----
6,65.59.196.17,24ms,so-6-2-0-0.gar2.NewYork1.Level3.net,----
7,209.247.9.205,25ms,ge-1-3-0.bbr1.NewYork1.Level3.net,----
8,64.159.0.137,151ms,so-0-0-0.bbr2.Dallas1.Level3.net,----
9,4.68.112.186,464ms,so-6-0.ipcolo2.Dallas1.Level3.net,----
10,63.209.48.110,264ms,unknown.Level3.net,----
11,12.96.160.14,241ms,car2-2-v1.dllstx2.theplanet.com,----
12,----,Timeout,n/a,----
13,----,Timeout,n/a,----
14,----,Timeout,n/a,----
15,----,Timeout,n/a,----
16,----,Timeout,n/a,----
17,----,Timeout,n/a,----
18,----,Timeout,n/a,----
19,----,Timeout,n/a,----
20,----,Timeout,n/a,----
21,----,Timeout,n/a,----
22,----,Timeout,n/a,----
23,----,Timeout,n/a,----
24,----,Timeout,n/a,----
25,----,Timeout,n/a,----
26,----,Timeout,n/a,----
27,----,Timeout,n/a,----
28,----,Timeout,n/a,----
29,----,Timeout,n/a,----



This is what I got tracing to the forums.

1,192.168.2.1,2ms,None,----
2,10.15.1.1,373ms,None,----
3,130.81.8.241,48ms,at-1-0-0-1710.CORE-RTR1.BUFF.verizon-gni.net,----
4,130.81.4.161,28ms,so-2-1-0-0.BB-RTR1.NY325.verizon-gni.net,----
5,130.81.4.10,26ms,so-0-0-0-0.PEER-RTR1.NY111.verizon-gni.net,----
6,65.59.196.17,28ms,so-6-2-0-0.gar2.NewYork1.Level3.net,----
7,209.247.9.205,66ms,ge-1-3-0.bbr1.NewYork1.Level3.net,----
8,64.159.0.137,147ms,so-0-0-0.bbr2.Dallas1.Level3.net,----
9,4.68.112.186,75ms,so-6-0.ipcolo2.Dallas1.Level3.net,----
10,63.209.48.110,105ms,unknown.Level3.net,----
11,12.96.160.52,867ms,car2-4-v2.dllstx2.theplanet.com,----
12,69.56.158.158,1475ms,forums.gotwoot.net,----


There is something going on here, but it doesn't have to due with blocked IP's. I think "theplanet" may be to blame. I'm goning to send them an email. We'll see what happens.

[L-Dac]

So I emailed them. This is the response. (I've edited out the unnecessary stuff, like the traces I've already pasted)

Subject: Re: [LEVEL2] [SUPPORT] Problems connecting to gotwoot.net
From: The Planet <mmontgomery@theplanet.com>
To: ************
Cc: Support at ThePlanet <support@theplanet.com>
In-Reply-To: ************
References: ************

I can get to this via a webbrowser, just udp traceroutes are stopping...
icmp traceroutes seem to work.


On Tue, 2004-05-25 at 15:07, Biernat wrote:
> I have been unable to reach the web site gotwoot.net for several weeks
> now. A packet trace stopped at your server, as you can see below. Many
> people have been having the same problem, as can be seen on the site forums.
>
> http://forums.gotwoot.net/messageview.cfm?catid=28&threadid=9450&enterthread =y
>
> I don't know if this is the correct place to report this to, but
> perhaps you could point me in the right direction. Thank you.
>
> -**** *******
{edit}

Michael Montgomery
Noc Technician, The Planet
214-782-7800
To expedite your support needs,
please use http://orbit.theplanet.com


That really didn't help to much, so I tried again.


From: Zane W <zane@theplanet.com>
Reply-To: zane@theplanet.com
Organization: The Planet
To: ************
Subject: Re: [LEVEL2] [SUPPORT] Problems connecting to gotwoot.net
Date: Tue, 25 May 2004 22:38:49 -0500
User-Agent: KMail/1.6.1
Cc: support@theplanet.com
References: ************
In-Reply-To: ************

=2D----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1


The only thing that we could suggest would be posting in thier forums. It
appears that the forums are hosting on a different machine, and if you can
post there you should be able to get ahold of one of thier admins. They will
be able to assist you, as it appears you are getting all the way to the
server, just no further.

=2D --=20
Best Regards,

Zane Williams
Level Two Network Operations Support
The Planet Internet Services Inc.
NOC 800-377-6103

Make sure to visit our NEW support portal to accommodate all of your support
needs. Log in today at https://orbit.theplanet.com/

On Tuesday 25 May 2004 06:44 pm, Biernat wrote:
> I wrote earlier today about my difficulties reaching gotwoot.net. The
> email is attached. While I was most impressed with the speed with which
> the reply was received, it did not really help the problem. I am still
> unable to reach gotwoot.net using Mozilla, MSIE, or bittorrent (their
> tracker uses the same IP). As you can see below, I am also unable to
> ping them, suggesting that icmp is blocked as well as udp. I am
> confused as to why I can reach their forum, but not their home page.
> Once again, thank you for any help you can provide.
>
>
> -**** *******
>
{edit}

Well now they're passing the buck back to gotwoot. I'll ask the admin's, I guess. Anyone know who I should talk to?

[PeaceOnEarth]

Originally posted by: Ciber


Originally posted by: hiroshi
Oh and in regards to the tracker. If the front page says "Server Status: Down" which it did for a very long time indeed, then it's no surprise that the tracker will stop working too.

Simply wait things out for the Tracker to pop back up. The website should work fine, using a proxy as mentioned would fix the problem in regards to accessing the actual website.

No doubt the trackers are probably back up and working now that the status is back to "Online" ^_^


The "Server Status" thing refers to the status of the Shoutcast stream and nothing else.


As for those of you that can't access the site, I'm on the phone with our host now trying to find out if/why you're blocked.

So what did your host say? What are you going to do?
You people did a great job you shouldn't ignore this problem!

[L-Dac]

Oh.....
Well, I guess that explains it. (http://www.gotwoot.net/index.php#n_96) Guess it wasn't "theplanet". I can get to the site now. Thanks ciber. :-)

(If you still can't get to the site, I wish you luck.)

{edit}

By "that explanes it" I ment this message.

Explanation of site issues...

I was out of the country due to a family emergency since monday and was unable to check up on the servers.

I just got in this morning and noticed a bunch of failed services, including FTP on gw1 and proceeded to reboot it and reinitialize all of the services.

Naruto 85 was delayed because of the downed FTP server and the staff not being able to access the files on said FTP server.

I just added Naruto 85 to the torrents page, there will be no stats since we had to use another tracker while the GW one was down.


Everything should be back to normal now.

PS. American Airlines sucks!


- Ciber // 05-31-2004

The link didn't work that way I thought it would

[PeaceOnEarth]

I tried traceroute.org (posted by kaleyeope) and it seems like there is no way to access the site from germany.

http://www.fh-friedberg.de:81/traceroute.nph?target=www.gotwoot.net
http://p10072248.pureserver.de/trace.php?ip=www.gotwoot.net&mode=2
http://www.graupe.de/cgi-bin/traceroute.pl?host=www.gotwoot.net&queries=3
http://www.lf.net/cgi-bin/trace?www.gotwoot.net

Maybe there is another node between theplanet and gotwoot?i/expressions/face-icon-small-confused.gif

[PeaceOnEarth]

This one is interesting!
http://www.visualroute.ffs.net/de/demo-server/

If you enter www.gotwoot.net it says that HTTP connection on port 80 worked but UDP-packets were blocked
after theplanet.com at hop 11. i/expressions/face-icon-small-shocked.gif

[cormer]

Those are good news L-Dac, perhaps the solution in near.

[PeaceOnEarth]

Solution in near? Looks like no one really gives a f*ck about this!i/expressions/face-icon-small-mad.gif

[edamks]

Hello!
I had a tracker connection problems too, I got from my ISP (TP.SA) a proxy server and it didnt work either i/expressions/face-icon-small-sad.gif But i have installed a new client for torrents (Azureus 2.1.0.0) It has a proxy settings i/expressions/face-icon-small-happy.gif I've enabled proxy connection in it in Configuration->server,(in my case it works when "I have SOCKS proxy" is disabled) writed down proxy adress and port.... now it's ALIVEE i/expressions/face-icon-small-happy.gif
Good Luck People!

Edam from poland

[yoabc]

So what should we do?
It's unfair-on gotwoot there's a lot of superb animes and we can't download it...If they cant help it on the gotwoot, files should be put on the other tracker!
Please do something!

To Polish people:
Moze ktos znalazl jakies rozwiazanie?Problemy z laczeniem sie wystepuja tylko na NEO, w chello nie ma takich problemow.

[cormer]

Originally posted by: PeaceOnEarth
Solution in near? Looks like no one really gives a f*ck about this!i/expressions/face-icon-small-mad.gif

I would like to think that despite anyone from the admins said nothing, that they are looking at this matter. Something must happened, because one or two persons that couldn't reach the tracker, now they can.

[cormer]

To: edamks

I'm downloading something from gootwoot, thrue a proxy using Azureus 2.0.8.4, but in gotwoot torrents page, there're much more seeders/leachers than my Azureus says! Does the same thing happens to you ???

I haven't installed latest version, because apparently, it has a few problems.

[edamks]

I havent noticed this.. I don't have any problems with Azureus. It works fine i/expressions/face-icon-small-smile.gif Good Luck! i/expressions/face-icon-small-smile.gif

[hien34]

i dunno if people aren't having this problem anymore or if they just gave up, but i'm still having the problem of being unable to access the main gotwoot page nor the tracker for torrents...

i am using SBC dsl and used to access them fine until the ip address range was changed... i forgot exactly what it was before but now the range of addresses that i'm getting via dhcp are 70.240.x.x since then there are 2 sites that i have been having problems accessing... this site and yahoo! paydirect... now i can access paydirect, but i still can't access the gotwoot main site... now to get torrents i have to vpn to work and d/l them =P

my traceroutes (like the previous poster) look similar and die on the car2-2-v2.dllstx2.theplanet.com node.... i see we are both using the 70.x.x.x address space

i checked bgp and my 70.240.x.x/15 net is being propagated, however that is from an external route server and not necessarily what theplanet.com is seeing... i guess i'll ask them and see if anyone can check into it - in the meantime if ppl are still having problems, please keep the thread alive and furnish ip address info

thanks

[w00tazn]

the problem is...

SBC dsl has recently bought two new ranges of ip's that have previously been unused for awhile.

those are the 70.x and the 71.x ?

most of the more official servers have been notified and have updated themselves the allow these new ip blocks.

but sbc cant contact more of the rouge private servers out there. ala gotwoot's host. so if you're using sbc or have an ip in one of those blocks.. then you're blocked from access until they update it to let us through

[Ciber]

Ok, i just talked to my host and they will be looking into this issue further, i'll let you know what happens.

[w00tazn]

SBC recently acquired two new IP Block ranges from ARIN (American Registry of Internet Numbers). These two new IP blocks are 70.240.x.x and 70.241.x.x. Because these IP blocks are new, many Internet sites and servers have not updated their systems to allow IPs from these two IP blocks to access their networks. ARIN (American Registry of Internet Numbers) and SBC are correctly broadcasting these new address blocks to the Internet, and all major Global Service Providers have updated their systems.

However, there may be smaller networks, servers and routers that are not yet updated. Due to the large number of unregulated networks on the Internet, SBC cannot ensure all networks outside of direct SBC peers update their systems to allow these new IPs to access their networks.

SBC has attempted to notify all major providers of the new IP blocks, and although this issue will resolve itself in time as more networks update their systems, it may be faster for members to contact these providers themselves.

Therefore, if you are unable to reach some servers or specific URLs on the Internet, and have an IP that begins with 70.240.x.x or 70.241.x.x, please contact the host network provider or site administrator of the destination network you are trying to connect to, and ask them to update their BOGON and/or Access Control Lists (ACLs) to allow IPs from SBC's new blocks to access their networks.

Members can locate contact information about the destination sites and servers by going to www.whois.net or www.arin.net and entering the www or IP address of the network you are trying to reach.

To determine if your IP is from one of these blocks, 70.240.x.x or 70.241.x.x, go to »www.whatismyip.com.

[Ciber]

The issue has been resolved, and everyone should once again be able to access the main site and the tracker.


Enjoy.


PS: Blame Bonkers.

[TheEvil1]

my ip is 66.24.96.XX on Time Warner Road Runner

the site wasent working for a bit, i could connect to the main page but almost nothing would show up, it started working 2 days ago, so i guess you fixed it for my range

[cormer]

Greetings,

i can now access the tracker, wich was my problem. My IP is a 83.132.xxx.xxx.

Thank you !!!!

[blacken]

wow for so long i was confused as to why i couldnt acces

animesuki
gotwoot
narutofan
narutochaos
tiger direct
new egg
shinsen subs
anbu dom


now i know

i have contacted other sites i cant acces and i have given them this info becouse i am with SBC and i fall in that 70.XXX category

thanxs for the info i will pass it on.

[PeaceOnEarth]

It's working fine now! Thank you very much i/expressions/sun.gif

[hiroshi]

Originally posted by: kaleyeope
OK, I'm sorry but pretty much this whole post is bunk!



Originally posted by: hiroshi
(Sigh). Oh if only you people knew how sneaky ISPs really are. The reason you are able to access some sites, and not others, and the reason it suddenly works after changing your proxy, is because:

When an ISP considers that you're using up a lot of bandwidth, they redirect your IP to a 'cached' proxy. They may have only one, or multiple amounts of these servers, but the idea is, that instead of you using their precious bandwidth to load up websites, the proxy instead sends you a 'cached' version of that website.

Partial bunk. Web proxies and mass caching machines are a standard part of the internet. There is NO correlation between their use and ISP bandwidth policies for an individual. They are you friends! They make things faster for you.




But then what happens if the website you're visiting isn't cached in the proxy?

Well sometimes it does actually retrieve the information properly, but quite often they will simply fail to get the website and return an error of some kind. This is just one among many nasty tactics that ISP tend to use.

Complete and utter Bunk. If you are going through a caching server and your information is not there, then you get redirected to the original server, the information that you receive is sent to both your home machine and the cache server so that the next time someone wants to access that site, there is information already available. The information will expire so you don't get stale web sites. If it doesn't work like this, then the cache servers are broken.




Another nasty tactic is to reduce your speed. They will do this without notification, and quite often they get away with it, because people are fooled into thinking it's the server/client they are connecting to rather than their actual ISP. For instance, i've noticed on my own connection that my download rates tend to max out my bandwidth at the beginning of each month when my IP has refreshed and is new. But later on in the month, perhaps about halfway through, my speeds will reduce to about 30 - 40KBps instead of their usual 112KBps. At first i figured it was just the file i was downloading, but after about 3 or 4 months of observation i can clearly see a pattern. That's when i did some checking and found out it's my ISP. It isn't just my ISP that does that either, it's a lot of ISP's.

I wont argue that ISPs have some weird and arbitrary bandwidth policies, but what you describe does not make sense unless you are encountering a monthly cap limit (which is usually only seen in things like server co-location services, not home access). If they advertise unlimited access and you find that they actually have placed bandwidth caps on you account regularly, complain, loudly.




This is how they are able to offer 'unlimited' bandwidth without capping the amount. They slow the connection down a little so that by the end of the month, you would of only used so much of their bandwidth up as to act as an invisible cap limit. That way, it's more subtle and causes less complaints and problems with customers. =P


This makes absolutely no sense at all. You cannot save or build up a storage of bandwidth. There is not one monthly supply that can be doled out however you wish. There is a constant amount of bandwidth available at all times. If it goes unused, it is lost forever. If your going to get capped, it will most likely be real time not a couple weeks later.

also, it would be an across the board cap. Not site specific.




Anyway, in order to fix your said problem, manually put in one of their alternative proxy servers. Make a quick google on your ISP + Proxy addresses or something and see what alternative addresses you can find. Generally most ISPs have quite a few of them hanging around.

I disagree with this. I don't think new proxies or even new IP addresses are the solution for this problem because I have had the same problem and I have many sources to test from. This is the only place I can't get too.

GotWoot might be getting Rate Limited though (much more likely then an individual user). They could be exceeding their daily caps which would explain there on and off again status.

It looks like they are getting services through ThePlanet. Maybe another server on their farm segment is getting attacked.

Maybe there is a DNS problem?

K.

Disagree, disagree, disagree.
Source of information to help back up my info: http://www.dalartworks.co.uk/bhangra/ntl_proxy.php
My uncle also works for an ISP in Canada, so if i call him i'm sure he would be happy to clarify things should i be wrong, or should you be wrong.

Perhaps our ISP's are even sneaker than yours then, but this is exactly as things go for me. Changing the address also fixes the problems for me. And they DO cap people via speed mid month, and not across the board, and they don't declare it either. Perhaps my reasoning for it is wrong, but it's what they do to me and some of my friends too who are also high bandwidth users. However my friends that only ever use it for games, don't ever get a reduction in speed, even if they download a clip from the net or an episode to test the theory, after ours have been reduced.

Call our ISP weird if you must, i won't argue, that dosn't make me a liar =P
I'm not going to argue with anything else concerning this matter. I'm just a little pissed off that's all, and after some time i will calm down. I don't care if it dosn't make sense, it is as it is, nothing can change that. It's not something that just applies to me, as i've found out, but many others. So it's not me being weird. =P