Deadfire
Sat, 11-19-2005, 12:25 AM
I'm starting this thread to allow the "Today I learned thread" a break from us
As I'm still enployed by them as a Computer Tech I will have many stories but most look like this
Originally posted by: Deadfire
I learned today that EB over sold about 3000 pre-orders for the X-box 360 here in Canada... thats going to be 3000 MAD PEOPLE!!!!! come Nov. 22
Good thing my work (read above) hasn't and will have lots to sell
I also learned that the new X-box has only a 90 day warrenty on it.... this equals a huge problem I'm going to run in to about 91 days after it will go something like this
Random Person: My X-box broke can you fix it
Myself: Yes I can, but do you have a extended warrenty or a PRP (Best buy's Performance Replacement Plan it equals the fact I go to the media department and give him a new X-Box once his breaks)
RP: No I never buy those things, they are a joke a idiot buys them
me: well sir, It's over the 90 warrenty mark so I do need to charge you for the repairs
RP: WHAT!!!! thats not right noone said it had only a 90 day warrently
Me: Someone told you when you bought it, it's printed on the price tag, it's printed 3 times on the box, twice inside the box and you need to register online for this 90 day warrenty because it tells you it is only that long
RP: well, I didn't know!
Me: Really?....(Can you frecken READ!)
RP: so I demand you fix it for Free
Me; Sir, I'm paid to work on units that are paid for..I don't work for free, now if you don't want to pay for these repairs you could either buy a new one or find a person to fix high end electronics for you (Jesus comes to mind)
RP: well it shouldn't have broke you guys sold me a bad console i want a new one for free.
Me: Sir, there is no way we could have forced you to buy that product, and plus it's a mass-produced product that could break -down at anytime anyhow. Thats exactly why i have a job.. (If things didn't break I wouldn't have a job and would not be here to help you fix your console because your a idiot that could have gotten some thing for like $20 that exists for this sole reason!!!!!, It appears Smart people are idiots!)
RP: I want to see your manger your not helping me at all
Me: Thats because i can't nor can he
RP: well best buy is a big company if they want my money they will fix this X-box (this is funny because not only does he say that we are a big company, but he says my money"
Me: Sir, Did Best buy make it?
RP: no
Me: Did Best buy watch it checked for errors?
RP: no
Me: Did we watch it get on the truck to come here?
RP: no
Me: So how in god's name are you thinking that we had any part in causing problem with your unit that would make us fix it for free?
RP: Well I know who I'm not shopping with now
Me: Thats good sir, that still doesn't solve your problem
(this is a usaul conversion with people that just don't think)
Hope someone learned this today!!!
As I'm still enployed by them as a Computer Tech I will have many stories but most look like this
Originally posted by: Deadfire
I learned today that EB over sold about 3000 pre-orders for the X-box 360 here in Canada... thats going to be 3000 MAD PEOPLE!!!!! come Nov. 22
Good thing my work (read above) hasn't and will have lots to sell
I also learned that the new X-box has only a 90 day warrenty on it.... this equals a huge problem I'm going to run in to about 91 days after it will go something like this
Random Person: My X-box broke can you fix it
Myself: Yes I can, but do you have a extended warrenty or a PRP (Best buy's Performance Replacement Plan it equals the fact I go to the media department and give him a new X-Box once his breaks)
RP: No I never buy those things, they are a joke a idiot buys them
me: well sir, It's over the 90 warrenty mark so I do need to charge you for the repairs
RP: WHAT!!!! thats not right noone said it had only a 90 day warrently
Me: Someone told you when you bought it, it's printed on the price tag, it's printed 3 times on the box, twice inside the box and you need to register online for this 90 day warrenty because it tells you it is only that long
RP: well, I didn't know!
Me: Really?....(Can you frecken READ!)
RP: so I demand you fix it for Free
Me; Sir, I'm paid to work on units that are paid for..I don't work for free, now if you don't want to pay for these repairs you could either buy a new one or find a person to fix high end electronics for you (Jesus comes to mind)
RP: well it shouldn't have broke you guys sold me a bad console i want a new one for free.
Me: Sir, there is no way we could have forced you to buy that product, and plus it's a mass-produced product that could break -down at anytime anyhow. Thats exactly why i have a job.. (If things didn't break I wouldn't have a job and would not be here to help you fix your console because your a idiot that could have gotten some thing for like $20 that exists for this sole reason!!!!!, It appears Smart people are idiots!)
RP: I want to see your manger your not helping me at all
Me: Thats because i can't nor can he
RP: well best buy is a big company if they want my money they will fix this X-box (this is funny because not only does he say that we are a big company, but he says my money"
Me: Sir, Did Best buy make it?
RP: no
Me: Did Best buy watch it checked for errors?
RP: no
Me: Did we watch it get on the truck to come here?
RP: no
Me: So how in god's name are you thinking that we had any part in causing problem with your unit that would make us fix it for free?
RP: Well I know who I'm not shopping with now
Me: Thats good sir, that still doesn't solve your problem
(this is a usaul conversion with people that just don't think)
Hope someone learned this today!!!